We prefer to speak directly to the customer about their specific needs and allocate them the best seat available to serve these needs. Please call 0844 826 4242 to discuss your requirements or, alternatively, you can complete the Accessibility Booking Form.
Calls cost 7p per minute plus your telephone company’s access charge.
If you choose to make a reservation using our form, we will contact you to confirm your booking. Please note your reservation is not confirmed until we have contacted you.
Due to the nature of our theatre, your choice of seats may be limited. Therefore we will offer you the most suitable seat for you and your companion, but will only charge you Price Band D for the relevant performance (and for under 18s the half-price U18 rate will also apply). Therefore for shows with a flat price for all seats there is no discount.
Level access from the Inner Circle road is available through the theatre exit gate. Please call Visitor Services on
0207 467 4920 to arrange access.
For further details of our facilities, please contact us
The theatre is fully accessible to people with reduced mobility. Spaces in the auditorium for wheelchair users and their companions can be booked in advance with the Open Air Theatre Box Office.
Guide dogs are welcome and can be looked after if required.
Captioned performances are similar to subtitles used in film or opera. They are captioned live by Stagetext so that the text runs at the same speed as the actors on stage. For the 2018 season, captioned performances will take place on Thursday 7 June 7.45pm (Peter Pan), Friday 27 July 7.45pm (As You Like It), and Friday 31 August 7.45pm (Little Shop of Horrors).
Audio description captures the visual elements of a production by describing the key visual elements of the performance, thereby giving blind or partially sighted individuals a richer experience. For the 2018 season, Audio Described performances will take place on Saturday 9 June 2.15pm (with Touch Tour at 12.30pm) for Peter Pan and Saturday 8 September 2.15pm (with Touch Tour at 12.30pm) for Little Shop of Horrors.
FM assisted listening
An FM assisted listening system is available for people with hearing impairments. Please request a handset from the Box Office when booking. A returnable deposit of £5 is requested.
For 2018, our Autism-Friendly performance will be Peter Pan on 30 May 2.15pm.